TrailPet Privacy Notice
Company and contact
TrailPet is operated by Shenzhen Gelarui Pet Supplier Co., Ltd in Shenzhen, China. Privacy questions may be sent to sales@pawtrailpet.com.
Website information
The website may process standard technical information required to deliver pages, protect the service, measure performance, and troubleshoot errors, such as IP address, browser type, requested page, and access time.
Email inquiries
The website inquiry form does not submit your information to a TrailPet website database. Selecting “Send via Email” opens your email application with a prepared message. Your email provider and TrailPet's email service process the message under their respective policies.
WhatsApp inquiries
When you select a WhatsApp action, the website opens WhatsApp with prepared text. WhatsApp processes your account details and message under its own privacy terms. TrailPet receives the information you choose to send in the conversation.
How inquiry information is used
Information sent to sales may be used to answer product questions, prepare quotations, confirm samples, arrange orders and shipping, keep transaction records, and meet legal obligations. Do not include sensitive personal information that is not needed for the business request.
Your choices
You may contact TrailPet to ask about the business information held in relation to your inquiry, subject to applicable law and legitimate transaction-record requirements.